Privacy Policy

1. Introduction

Caltryx Tech SARL AU ("Caltryx", "we", "us", or "our") respects the privacy of its users and customers. This Privacy Policy explains how we collect, use, store, and protect personal information when you use our products, services, and platforms.

This policy applies to all digital products and services developed by Caltryx Tech, including current and future offerings.

By using our services, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Company Information

3. Information We Collect

Depending on the services used, Caltryx may collect the following types of information.

3.1 Account and Business Information

When companies use our services, we may collect:

• business name
• contact person name
• email address
• phone number
• billing information
• account credentials

3.2 Usage Data

We may collect information about how users interact with our products and services, including:

• system usage logs
• technical diagnostics
• interaction data
• service performance metrics

This data helps us improve product functionality and reliability.

3.3 Communication Data

Some Caltryx products may involve voice communication technologies.

With the permission of the client, certain calls may be recorded for:

• research purposes
• service improvement
• system optimization

Where applicable, clients are responsible for informing their own customers if call recording occurs.

3.4 Technical Data

We may automatically collect technical information such as:

• IP addresses
• device type
• browser type
• system configuration
• connection timestamps

4. How We Use Information

Caltryx uses collected information to:

• provide and operate our products and services
• improve system performance and reliability
• develop new features and technologies
• communicate with customers regarding service updates
• process payments and manage subscriptions
• ensure security and prevent misuse of our services

5. Data Storage and Security

Customer data may be stored on secure cloud infrastructure, including local cloud servers.

Caltryx implements reasonable security measures to protect data from unauthorized access, disclosure, alteration, or destruction.

However, no digital system can guarantee complete security.

6. Data Sharing

Caltryx does not sell or rent personal data to third parties.

We may share limited information with trusted service providers when necessary to operate our services, including:

• cloud infrastructure providers
• payment processors
• technical service partners

These providers are required to maintain appropriate confidentiality and security standards.

7. Data Retention

We retain data only for as long as necessary to:

• provide our services
• comply with legal obligations
• resolve disputes
• improve system performance

Clients may request deletion of their data where applicable.

8. User Rights

Depending on applicable laws, users may have the right to:

• request access to their personal data
• request correction of inaccurate data
• request deletion of their information
• request restriction of data processing

Requests may be submitted by contacting us at: caltryx@outlook.com

9. Cookies and Tracking Technologies

Caltryx websites or applications may use cookies or similar technologies to:

• improve user experience
• analyze website traffic
• remember user preferences

Users may configure their browsers to disable cookies if desired.

10. Updates to This Privacy Policy

Caltryx Tech may update this Privacy Policy periodically.

Updated versions will be published on our website or communicated to users where necessary.

Continued use of our services after changes indicates acceptance of the updated policy.

11. Contact Information

If you have any questions regarding this Privacy Policy or how your data is handled, please contact:

Caltryx Tech SARL AU
Email: caltryx@outlook.com

12. Governing Law

This Privacy Policy is governed by the laws of Morocco, and any disputes will be subject to the jurisdiction of Moroccan courts.